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Privacy Policy

Effective Year: 26th June 2026
Brand: COSLIGN
Website: coslign.com
Contact: orders@coslign.com

About This Policy

COSLIGN ("we", "us", "our") is a sole proprietorship brand founded and operated by a single individual based in Pune, Maharashtra, India. This Privacy Policy explains how we collect, use, store, and protect the personal information you share with us when you visit coslign.com or make a purchase from our store.

By using our website or placing an order, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or services.

2. Information We Collect

Information you provide directly:

  • Full name

  • Delivery address (including city, state, and PIN code)

  • Email address

  • Phone number

  • Payment information (processed securely by our payment gateway, we do not store card details)

Information collected automatically:

  • IP address and browser type

  • Pages visited and time spent on the website

  • Device type (mobile or desktop)

  • Referring website or link that brought you to coslign.com

This automatically collected data is used only to improve the website experience and understand how visitors use our platform.

3. How We Use Your Information

We use your personal information solely for the following purposes:

  • To process and fulfil your order

  • To send you order confirmation, shipping updates, and delivery notifications

  • To respond to your queries or concerns via email

  • To send you marketing emails if you have subscribed (you may unsubscribe at any time)

  • To comply with legal obligations under Indian law

We do not use your data for any other purpose without your explicit consent.

4. Data Sharing- We Share Nothing

COSLIGN is operated by a single individual. Your personal data is never sold, rented, traded, or shared with any third party for marketing or commercial purposes.

The only instances in which your data may be shared are strictly operational:

  • Logistics partners (such as Bluedart or DTDC) receive your name, address, and phone number solely for the purpose of delivering your order. They are not permitted to use this information for any other purpose.

  • Payment gateways process your payment securely. COSLIGN does not receive or store your card or UPI details at any point.

  • Legal requirement, we may disclose information if required to do so by Indian law, a court order, or a government authority.

Beyond these operational necessities, your data stays with us and is never disclosed.

5. Fraud Awareness- Important Notice to All Customers

COSLIGN will never contact you by phone or WhatsApp to offer a refund, a cashback, a prize, a discount code, or any payment.

If you receive a call, message, or email claiming to be from COSLIGN and asking for your bank details, UPI PIN, OTP, card number, or any financial information, it is a fraud attempt. Do not respond. Do not share any information.

Our only official communication channels are:

We will never ask for your bank credentials, OTP, or personal financial information through any channel, under any circumstances.

If you suspect a fraudulent communication using the COSLIGN name, please report it to us immediately at hello.coslign@gmail.com and to your local cyber crime authority at cybercrime.gov.in.

6. Data Storage and Security

Your data is stored securely within the platforms we use to operate our business including Wix (our website platform) and our email marketing provider. These platforms comply with international data security standards.

We take reasonable technical and organisational measures to protect your data from unauthorised access, loss, or misuse. However, no system of data transmission over the internet is 100% secure. By using our website, you acknowledge this inherent limitation.

We retain your data only for as long as necessary to fulfil your order and comply with our legal obligations, or until you request deletion.

7. Your Rights

You have the right to:

  • Request access to the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data (subject to our legal obligations)

  • Withdraw consent to marketing emails at any time by clicking "Unsubscribe" in any email

To exercise any of these rights, write to us at hello.coslign@gmail.com. We will respond within 7 business days.

8. Cookies

Our website uses cookies, small files stored on your device to improve your browsing experience, remember your cart, and understand website traffic patterns. By continuing to use coslign.com you consent to our use of cookies. You may disable cookies in your browser settings, though this may affect the functionality of certain parts of the website.

9. Children's Privacy

COSLIGN products are intended for adults aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that we have inadvertently collected information from a minor, we will delete it immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our operations or applicable law. When we do, the updated date at the top of this page will change. We shall update you on the same, however we encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the revised policy.

11. Contact

For any privacy-related questions or concerns, contact us at: hello.coslign@gmail.com COSLIGN, Pune, Maharashtra, India

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